iabol Frequently Asked Questions
What is iabol?
What do I need to get started?
Will I need any other shipping systems for my front office, mail room or distribution centers?
What carriers are supported?
Can I use my existing carrier account number?
Can I use multiple carrier accounts?
Can I use my custom carrier rates and service fees?
What kind of hardware do I need?
Will it require buying new computers, scales or scanning devices?
Is there a contract required?
Is there a setup fee?
Are there maintenance fees?
Is there a cancellation fee?
How will I be billed?
How do I access the system?
How do I track my shipments?
What types of shipping activity reports are available?
What are the benefits of iabol as a Software-as-a-Service (SaaS) model?
What types of industries benefit from using iabol?
How do I determine or project my company’s total cost to use iabol?
How do I get started using iabol?
How do I get my orders into the system?
How can I update my back end order entry system with post processing data?
Can iabol request a shipping label in advance?
Does iabol support the late update of weight (in case of short picks or change in the number of boxes?
Does iabol support the VOID of a shipping label?
Does iabol support the REPRINT of a shipping label?
Does iabol support printing the carrier label together with a barcode?
Does iabol support the option for a text field with 'packing slip inside'?
Does iabol support the option for Dangerous Goods handling?
Does iabol support the option for COD and the possibility to update the amount later?
Does iabol generate a Bill of Lading?
Does iabol generate TDG (Transportation of dangerous Goods) paper work?
Can I use my own custom carrier?
Does iabol support the option for Free Text Labels?
Does iabol support Unicode Characters?
Does iabol support integration with Microsoft Dynamics AX 2009?
Can I tailor what services a user can use (fedex and not UPS), while another user can use just UPS?
I use a department code to track charges; can I have that field be required?
Can I have the department code be fixed for specific users?
Can I upload csv and do a batch print when needed?
Can I map a csv that is housed on a public folder to this system and all they need to do is type in an ID number to populate shipping information (the csv is a fresh new file that is populated daily in the public folder)?
Can I sync seller orders and have order look ups, or can you only upload addresses or type in addresses?
Can I tailor the email being sent?
Can multiple processing locations be managed from one account?
What limitations are there when attempting to query the database from an external location?
Have you had customers integrate with Sage L500 before?